About Us // Our Story
Stewardship through Design
Fluent Engineering was formed in 2008 to achieve three goals, the pillars of our firm:
1. Enhance the communities we serve (Stewardship)
2. Elevate our profession by applying our proprietary engineering method for the success of our clients (Through)
3. Provide a nourishing work environment for our employees so they can be creative and innovative to best serve our client’s needs (Design)
Listen, Learn, Adapt
We started off with one employee – our founder, Matt Cash, P.E., zero projects, and one client during the great recession of 2008 – and learned to never take our clients, projects, or employees for granted. As a company, Fluent grew to who we are today by providing quality, consistent engineering, not only through our deliverables, but also by being there when the client needs us and providing solutions to problems, projects, and processes.
We cover all contracting methods – design/bid/build, construction manage / general contractor and design build – and have developed a process to listen to our clients to learn their styles, understand their needs, and foresee solutions. While we may start a new relationship with a client for assessment services, the method we employ usually expands into helping our client with financing, planning, contract methods, assessments, testing, and construction administration, not to mention design engineering services.
That is why we have a broad range of experts in many fields, including architecture, project management, estimating, commissioning, energy, thermography, specifications, and design – to be there for the full life cycle of the project and provide any solutions our clients may need now or in the future.
We are often asked, “how did you grow a company and become successful during the recession period?” The answer: by listening, learning, and adapting to our clients’ (and their stakeholders’) needs. Our success came from letting our clients define quality and delivering to exceed their expectations. Instead of chasing projects, we focused on forming a strong foundation, building long-term relationships and valuing every client and their resources, a principal we value highly.
Fluent’s Approach to Excellence
Meet to Understand
We will utilize the Owner’s Project Requirements (OPR) process to document and ensure that we begin from a common understanding of objectives, budget, schedule needs, and limitations.
- Quality / Service Partnership
- Meet Project Goals
Once we understand the Client’s objectives and resources, we get to work executing the solution into the project deliverables and provide regular updates.
- Maximize Value
- Cost Savings
- Productivity & Effective Solutions
In our quality control process, the project deliverables are thoroughly reviewed for accuracy and clarity so that you get a high-quality finished product that is easy to understand and implement.
- Quality Workforce
Learn, Adjust, & Revise
At Fluent, growth is an ongoing process. All of the client feedback we receive is used to refine our internal systems and increase our level of service. We’re constantly working on ways to improve processes and client relationships alike and this includes using tools like lessons-learned documents from each project to learn from the experience.
Owner’s Project Requirement Process
One of the best ways involvement can be managed is by utilizing an Owner’s Project Requirements administrative process. This process is an extremely valuable communication tool that details our understanding of the Owner’s needs, objectives, goals, requirements, and limitations. Prior to the project kickoff meeting, our team develops a draft Owner’s Project Requirements Document (OPR). The draft OPR document is provided to the client before the kickoff meeting for review and comments. This document is very useful for project managers to use for stakeholder assurances and buy-in. We’ve found that clients with multiple stakeholders find great value in this approach.
See below for an example OPR similar to one we’ve used on a recent Facility Condition Assessment.
Meet Our Leadership
Matthew Cash, P.E., P.Eng
- New Hampshire
- New Jersey
- New Mexico
- North Carolina
- South Carolina
- British Columbia
Matt grew up in eastern Washington State (Richland) among scientists and engineers, including his parents, both of whom hold graduate degrees. The youngest of four siblings, he was raised with an appreciation for entrepreneurial efforts: His family history encompasses a four-generation food business, his father’s engineering company, property management, and the family pool chemical/services business.
While studying for his electrical engineering degree at the University of Portland (BSEE- 1999), he was named Student Leader of the Year, an award that recognized his leadership, involvement in volunteer services, campus ministry, and ideas for improving the student processes at UP.
Matt began his professional career at a lighting controls company, where he leveraged his knowledge of microprocessors and embedded systems design. He then discovered consulting and has not looked back since.
In 2001, Matt began working in a consulting firm. In 2006, he worked as a Project Manager/Principal Engineer for a local multi-disciplined architectural firm. Here, Matt’s entrepreneurial upbringing and professional training sparked an idea, and he began to formulate what would later become Fluent Engineering.
“My motivation is to continually improve the consulting process for the benefit of our clients.”
Matt started Fluent Engineering in 2008 with the three pillars of the firm summarized in its motto: Stewardship Through Design.
When he’s not at the office, Matt enjoys volunteering for his church/leadership council and serving on the Board for the Professional Engineers of Oregon as well as outdoor activities.
Shane Bump, P.E.
Shane is a registered Professional Engineer in more than twenty states, including Oregon, Washington, and California. He graduated with a B.S. in Electrical Engineering from Texas Tech University in 2007. Since that time, he has worked as a design professional on a variety of project types including commercial, retail, K-12, higher education, senior housing, multi-family housing, light industrial, and state agency facilities.
As an Engineering Manager, Shane is responsible for project management and standards development. He also oversees training design staff and assists in business development. Outside of work, Shane enjoys cruising on his motorcycle and learning new skills.
- New Jersey
- North Carolina
Jeremy Wenger, M.B.A., E.I.T.
Jeremy is a registered E.I.T. and has been working in Mechanical Engineering since 2005. After receiving a B.S. in Mechanical Engineering from Oregon State University in 2005, he worked in product development and aerospace manufacturing where he gained extensive experience in project management and quality control. In 2019, Jeremy received a Masters of Business Administration from Concordia University in Portland, OR, and is now working toward Professional Engineering licensure.
Jeremy serves as a Lead for Mechanical and Plumbing services and is also involved in the project management of Fluent’s Facility Condition Assessments. He maintains affiliations with both ASHRAE and ASPE. When not working, Jeremy enjoys spending time with his wife and children, playing recreational sports, and volunteering at his church.
Klamath Falls Office
David is a certified Level II Thermographer who spent the majority of his career in construction, facilities management, and administration. His career began as a home builder and then moved on to commercial and industrial construction. His experience in the construction industry landed him a position as the Facilities Director of an Oregon public university where he oversaw maintenance, custodial, grounds, and construction projects.
David graduated from the Institute for Facilities Management in 2004. In addition to providing thermography, David is a regional director who manages the Klamath Falls office and also works in business development. Away from work, David is an avid outdoorsman, woodworker, and family man.
Suzanne Hill has over 15 years of accounting and human resources experience. Suzanne is responsible for managing Fluent’s office, financials, and benefits. She serves the employees to create a comfortable and safe working environment. Her attention to detail and straight-forward approach benefits everyone. When not working, she enjoys nature, reading, and playing games with her husband and two kids.